Call Us Today at 905-597-5825

Home Care Assistance – Toronto/York Region Weighs in on Struggle of Ontario Doctors

Home Care Assistance – Toronto/York Region (, the leading provider of non-medical, in-home senior care in the Greater Toronto Area, is weighing in on the struggle of Ontario doctors to communicate with home care patients.

A study conducted by Health Quality Ontario found that only 29% of doctors in the province communicate with patients once they have made the move to home care. This is one of the lowest percentage of all the provinces in Canada and across the developed world. (Source: “Connecting patients with home care and community services among biggest challenges for Ontario family doctors,” June 2, 2016

“It’s difficult to see Ontario performing this poorly when it comes to creating doors of communication between doctors and patients who are receiving home care,” says Brian Shevel, president of Home Care Assistance – Toronto/York Region. “If there is any hope of making an effective transition to an improved health care system, then better communication with home care patients is an essential part of the process.”

The report also noted that barriers presented by the system do, in fact, make communication difficult. More specifically, patients often go through several different settings during their care, and not properly monitoring these settings leads to breakdowns along the way.

“A single patient could have seen a family doctor at their office, as well as been in the hospital ward, an emergency room, and a rehab centre,” Shevel explains. “Not communicating effectively at each step lessens the possibility of effective treatment.”

“However, there were some positives in the report, including 90% of Ontario doctors admitting they receive reports from specialists,” Shevel concludes. “Also, doctors said that only 25% of procedures from family physicians had to be repeated because of results not being available.”

Home Care Assistance – Toronto/York region continues to offer home care support for seniors within its community and is willing and open to working with doctors to improve the health care system in Ontario. Learn more about caregivers from Home Care Assistance – Toronto/York Region by visiting

The following two tabs change content below.

Brian Shevel

I was born in South Africa in a city called Bloemfontein. Went to Christian Brothers College (CBC) finished High school there. I went into business with my father we had a wholesale selling cloths and shoes to retail stores around the country. I was in the business till I left for Canada in 1993. Was a past president of Bnai Brith and served on many other committees. In Canada worked in the computer software industry selling construction software. I was always involved helping the elderly as my mother was very involved and I went along with her. Also looked after my father as he aged. Helped as a volunteer with seniors. Add me to your G+